Building Your Customer Relations Team?
Calculate your workforce
When you are improving upon your customer service team, it can be difficult to find the perfect number of CSRs to hire. With our Workforce Calculator, you can plug in a few variables and you will be provided with:
- Calls Per Hour
- Total Staff Hours Per Week
- Staff Full Time Equivalents (FTE)
- Peak Hour Staff Requirements
Whether you are starting to build your customer service team from scratch, building upon an already-growing call center, or comparing options between upgrading and outsourcing, this calculator is perfect for your business. Fill out the form to get started!