Gen Z
60-70%
opt for live chat when it’s available, given their affinity for real-time, online interactions.
THE MESSAGING PLATFORM FOR HIGHER ED
The powerful new messaging platform
engaging prospective students for
enrollment growth.
Available On-Demand, our college-educated agents ‘bridge the gap’ to handle overflow and after-hours. With a 6-year average tenure at TextChat, they’re our managed solution, embodying the best of our people and process, ready to augment your team whenever needed.
opt for live chat when it’s available, given their affinity for real-time, online interactions.
favor live chat, particularly for straightforward questions or issues.
prefer text messaging or similar messaging apps, especially for businesses with whom they frequently interact
lean towards text messaging or app-based messaging for more immediate responses