Unique Services We Provide for Neighborly Franchisees
Who we are:
A full service call center operation — providing superior customer service — 24/7/365
What we do:
We offer overflow, after-hours or full-time answering services and support
Why should you partner with The Connection®?
The challenge for many business owners is how to handle fluctuations in call volume, unexpected absences for office staff or calls that come in after hours and on weekends.
When your business experiences seasonal peaks in volume, it can be expensive and time consuming to add office staff. Instead, you can use The Connection® to provide additional support, without having to spend a lot of extra time and money.
Also, when your office staff is out of office on vacation, handling personal matters or they just happen to feel ill, The Connection® will be here to handle those calls, with very little lead-time or business changes.
Finally, when your phone rings in the middle of the night or on the weekends, The Connection® will be there to ensure your customers have their questions answered in a professional, courteous and efficient manner.
The Connection® is here when you
need us most!
The impact of missing calls when you're too busy:
Current Neighborly® brands customers:
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